情况1:近期在AppStore上架了一款新运用,过了3-4天,中国大陆的AppStore依然查找不到,国区商铺详情页也不可用,但美区的AppStore页面能够正常拜访。
情况2:在此之前的另一个反常情况是,TestFlight内部检验之前能够正常运用的,遽然就无法运用了,TestFlight里能看到App可是装置时提示,“App不可用,现在你地点国家或区域尚不供应此App”。
依照以往的经历,新上架的App刚开始搜不到或许是AppStore还在准备,等几个小时或者1天一般就能搜到了,但我们这次等了3-4天还是搜不到,感觉这次或许情况不一样。
联络苹果询问原因,苹果回复我们:因为我们的运用包含了ChatGPT内容,根据中国政府的要求,不允许上架中国大陆。
We are writing to notify you that, pursuant to orders by the Chinese government, your app will be made unavailable on the China App Store because it includes content that is illegal in China. As you may know, the government has been tightening regulations associated with deep synthesis technologies (DST) and generative AI services, including ChatGPT. DST must fulfill permitting requirements to operate in China, including securing a license from the Ministry of Industry and Information Technology (MIIT). Based on our review, your app is associated with ChatGPT, which does not have requisite permits to operate in China.
Although your app is unavailable in the China App Store, this will not change the availability of your app in any other stores you selected in App Store Connect. To offer your app in China, please seek professional advice on compliance with the Administrative Provisions on Deep Synthesis of Internet-based Information Services.
Even if you have selected China as a salable storefront in App Store Connect, your app will still be made unavailable on the App Store in China. The TestFlight version of this app will also be unavailable for external and internal testing in China and all public TestFlight links will no longer be functional.
我好像恍然大悟,想起来,在过审进程中确实有一次因为包含了ChatGPT内容被拒过(审理人员还附了截图的),后来去掉了ChatGPT内容重新提审,再次审理后没有因为ChatGPT被拒了,处理了其它一般被拒问题后就过审了。
被拒条款最终一段写道:即便你在苹果后台选中了中国大陆,你的App在中国大陆也将不可用,且App的TestFlight版别对中国大陆也不可用,包含内部检验和外部检验。
这就能解说清楚情况1和情况2了,都怪自己当时没有仔细阅读完苹果的审理信息,TestFlight内部检验不可用时不知道为什么。
但我们现已去掉了ChatGPT内容,且成功上架了,为什么苹果还是禁用了中国大陆区域呢?
要么便是苹果审理人员忘记解禁了;要么就因为之前的那次被拒,我们的App被苹果加到了黑名单中,今后都不让上架中国大陆商场了。
我们回复了苹果邮件(邮件内容见文末),晓之以理,动之以情。
第二天苹果邮件回复我们,说我们的App现已上架到中国大陆商场了,我们搜了一下,中国大陆AppStore确实能够查找到了。
总结一下:
苹果那儿有个能够操控App可出售区域黑名单,假如苹果将你的App在某个出售区域禁用了,即便你在苹果后台勾选了该出售区域,你的App在该出售区域也无法上架。且对应的TestFlight版别在该区域也无法装置,会提示“App不可用,现在你地点国家或区域尚不供应此App”。解决方案,联络苹果解禁该区域。
上文现已包含了本文的全部干货,假如你对我回复苹果的邮件内容感兴趣,可前往我的公众号回复“国区”付费查看。